OUR JOURNEY
Smart Information Systems one of the IT leading companies in Saudi Arabia. Our goal is to provide and propose the best IT solution, as system integrators, that serve all startegic accounts with the best required solution based on the clients’ requirements. We provide top class services and system integration at highest standards of quality. We established a strong reputation for a diverse range of electrical energy services on nationwide covering different types of market segments & clients. SIS provides superior control products and integrated systems which complies with the market’s latest requirements and standards.
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Vision
To be the leading provider of innovative and reliable integrated technology solutions, empowering businesses to thrive in the digital age.
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Mission
At Smart Information Systems, we are dedicated to delivering seamless integration of cutting-edge technologies tailored to meet the unique needs of our clients. Through collaboration, expertise, and relentless commitment to excellence, we strive to optimize efficiency, drive growth, and transform businesses, ensuring their success today and into the future.
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Objectives
- Customer Satisfaction: Achieve a customer satisfaction rating of 90% or higher through exceptional service, timely support, and personalized solutions tailored to meet the unique needs of each client.
- Revenue Growth: Increase annual revenue by 20% through targeted sales strategies, expansion into new markets, and upselling/cross-selling opportunities within existing client accounts.
- Market Leadership: Solidify SIS’s position as a market leader in IT solutions and systems integration within Saudi Arabia, capturing a minimum of 15% market share within the next three years.
- Innovation and Adaptability: Foster a culture of innovation and adaptability within the sales team, encouraging the exploration of emerging technologies and the development of creative solutions to address evolving client demands.
- Employee Development: Invest in the professional development and training of sales team members to enhance their skills, knowledge, and capabilities, ultimately driving individual and team performance.
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Business Philosophy
- Customer-Centricity: Placing the needs and satisfaction of our clients at the forefront of everything we do, ensuring that every interaction with SIS is characterized by excellence, responsiveness, and personalized attention.
- Integrity and Transparency: Conducting business with the highest standards of integrity, honesty, and transparency, building trust with our clients, partners, and stakeholders through open communication and ethical practices.
- Innovation and Excellence: Continuously striving for innovation and excellence in all aspects of our operations, embracing new technologies, methodologies, and best practices to deliver cutting-edge solutions that exceed expectations.
- Collaboration and Partnership: Fostering strong, collaborative partnerships with our clients, suppliers, and industry peers, recognizing that our collective success is dependent on mutual trust, respect, and cooperation.
- Continuous Improvement: Committing to a culture of continuous improvement and learning, embracing feedback, challenges, and opportunities as catalysts for growth and development, both individually and as an organization.
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End-Users
As an IT company, Smart Information Systems (SIS) serves a diverse range of sectors. These sectors represent a broad spectrum of industries that benefit from IT solutions and systems integration services provided by SIS.